Project quality planning includes defining the quality objectives and conditions in the projects, as well as the operational processes and resources needed to achieve the quality objectives. For example, the desired quality of management may require adjustments to the work schedule, resources, and projected costs, and the desired quality of the project product may require a detailed risk analysis of any problem. A quality plan (or quality management plan) drawn up by the project management team should define measurable quality objectives.
Inputs to the quality planning process :
The quality policy represents the general intentions and orientations of the organization regarding quality as they are formally expressed by management at the highest level. The project management team is responsible for ensuring that stakeholders are aware of the accepted quality policy.
Defining the project objective is an important contribution to the quality planning process, as it documents the main results of the project, as well as the project objectives set at the initial stage.
A product description that contains detailed technical and other characteristics that may affect quality planning.
Standards and norms that affect the project.
The results of other processes . For example, procurement planning can determine the quality requirements imposed on the contractor, requirements that should be reflected in the overall quality management plan.
Quality planning tools and methods may include:
Cost-benefit analysis involves estimating the costs (costs) and benefits (revenues) of various alternative projects. The main advantage of meeting quality requirements is the reduction of retouching in projects, which means lower costs and increased satisfaction of stakeholders (shareholders, stakeholders). The main costs of meeting quality requirements are the costs associated with project quality management activities. In general, the benefits should outweigh the costs.
Benchmarking. It is a method of comparing the processes of a planned project with the best practices of other projects in this or other areas in order to generate ideas for process improvements and provide procedures for measuring performance. Aspects such as quality, time, and cost of a project are usually compared.
Using diagrams. Methods used in diagrams commonly used in quality management:
A causal relationship diagram (Ishikawa diagram), which is designed to establish the relationship between various causes and consequences or the potential problems they create.
Flowcharts of a process or system that show the flow of data/elements of the process/system and, therefore, the ways in which the various elements of the process/system follow each other.
Using diagrams can help the project team anticipate where quality problems may arise and thus help solve them.
An experiment plan is an analytical method that allows you to identify the independent variables (experimental factors) that have the greatest impact on the dependent variable that is measured during the experiment. Factor experiments are effective in evaluating the effects and possible interactions of various factors (independent variables).
The results of quality planning in the project include:
The quality management plan should describe how the project management team will implement the quality policy, including quality objectives. This plan should describe the project's quality system, defined as "a set of organizational structures, procedures, processes, and resources necessary to implement quality management" (see SR ISO 8402:1995). When developing a quality management plan, it is necessary to determine the main results of the project, the criteria of completeness and correctness that the results must meet, actions for quality control, quality assurance and quality improvement of the project. The quality plan should define test, inspection, and audit programs suitable for the various phases of the project. The quality management plan defines the quality requirements and quality control processes that will be applied to project management. Specific quality requirements will be included in the description of each product/outcome of the project.
Operational definitions, also called metrics in some applications, describe how quality is measured in project work as well as in actual results during the quality control process. Special attention should be paid to metrics that show how the project is progressing, in terms of costs, hours of work, duration of actions, start and end time of each action, and work productivity (expressed in hours spent per unit of work). Quality metrics should be defined for each element in the Hierarchical Work Structure (WBS). At the moment, there are no generally accepted indicators.
Checklists. They are used to verify that a group of elements of certain actions has been performed. Try Cocoa casino and enjoy the action.